Frequently Asked Questions about heating oil and fuel

Which Days do you deliver?+

Our standard delivery service operates from Monday - Friday all year round. On occasion we deliver saturdays although this would be at discretion of our management.

WHAT IS THE MINIMUM QUANTITY I CAN ORDER? +

Our minimum delivery is 500 litres plus.

HOW QUICKLY CAN WE EXPECT DELIVERY? +

Standard delivery time is up to 5 days however, this can vary espescially in winter months when the demand for oil is higher and the weather can be restricting.

CAN WE DELIVER SAME DAY? +

Our usual average delivery time is within 5 working days. As standard we do not offer saturday deliveries unless deemed an emergency and would be at the discretion of our management. Our delivery journeys are planned to be the most efficient and time effective as possible.

HOW DO I KNOW HOW MUCH OIL TO ORDER?+

Everyones oil usage is different and can depend on many different factors. if you are unaware how much is in your tank we can put you down for a fill and you will only be charged the exact amount your tank takes.

DO I NEED TO BE PRESENT DURING DELIVERY?+

Aslong as access is available and the tank is unlocked there isn't a problem delivering the fuel with nobody present.

My delivery has not arrived, what should i do?+

Contact us on 01563525215 with any queiries regarding your delivery. Our dedicated team will be able to tell you when you can expect delivery and answer any other questions you may have.

HOW DO I KNOW THE TANKER CAN REACH MY TANK?+

Our tanker hose can reach up to 150 feet. if you are unsure or have any concerns about delivery, contact us on 01563525215

What are your prices?+

We obtain our fuel prices daily at the cheapest rate for that day so they are a true reflection of the market. To find out our daily price you can phone us on 01563525215 or contact our livechat or use our request a quote form.

Which Areas do you deliver to+

Our delivery areas cover Glasgow, Ayrshire, Arran and the West of Scotland. if you're unsure if we deliver to your area give us a phone on 01563525215

Can you price match+

Our prices are obtained daily with delivery costs and market prices took into consideration. If you have recieved a cheaper quotation elsewhere phone us on 01563525215 and we may be able to match.

If you have any queries at all do not hesitate to contact us on 01563525215 or via our Live Chat and one of our friendly staff will assist you with any problems.